Across industries, the growing business challenge is gaining operational visibility that immedaitely translates to business impact. SmartCirqls' solutions eliminate the need for expensive ETL and master data management projects, bringing you the fastest time to value of data-to-business.
- Get value from any data source, anywhere, into your operational intelligence platform.
- Use a single pane of glass view to span across IT and Business needs, converging silos for true Operational Intelligence.
- Reuse data sets across organisational functions, roles, and use cases, maximing the value from your big data investiment.
In a data-driven world, customer experience management implies more than following best practices and maintaining the status quo. SmartCirqls offers game-changing big data solutions to amplify your company’s digital intelligence quotient (DQ).
- Garner an accurate picture of the entire digital ecosystem.
- Apply a holistic understanding of digital asset performance.
- Visualize complex data sets and customer interaction patterns.
- Achieve true cross-channel (instead of multi-channel) customer experience management
- Access customer-specific data to create “Segments of One”
Sales & CRM Analytics
SmartCirqls enterprise-grade business intelligence solutions empower executives to enhance revenue and productivity in a competitive sales environment.
- Reduce time wasted on unproductive prospecting with efficient pipeline management and focus on the most promising opportunities.
- Simplify the quote-to-order process with write-back capabilities, inventory check, and signature capture by combining point-of-sale data with CRM data.
- Use interactive dashboards, scorecards, highly formatted reports, ad hoc query, thresholds and alerts, and automated report distribution to reduce time to closure.
Customer Insight Analysis
Customers are now better informed on products and pricing than ever before and this raises the bar for business. SmartCirqls’ solutions provide customer insights that help your organization live up to these expectations.
- Increase loyalty in customer segments with real time information to measure product adoption and engagement.
- Maximize value through a customer’s lifetime with rich analytics on buying patterns, demographics, communication records and other account-specific needs that help you make more compelling offers.
Promotional Analysis & Planning
SmartCirqls works with your organization to deep dive into performance analytics of your marketing KPIs, transforming campaign planning them to a data driven discipline.
- Gauge the effectiveness of existing campaigns and develop better-targeted promotions.
- Analyze engagement trends and take steps to convert new customers and retain at-risk subscribers.
- Provide media executives with detailed insight into the performance of new content releases.
Insurance Claims Analysis
SmartCirqls helps insurers digitize their claims management processes by providing end to end analytics of the customer engagement process.
- Action an end-to-end big data platform, centralizing claims information into a single source of truth.
- Analyze claims data to assign impact scores and business process flow, ensuring accuracy and optimization of the claim process and increase customer satisfaction.
- Use machine learning to find anomalies in the claim process, and prevent losses due to fraudulant claims.